PayPal Community Chat - August 3, 2018 - Closed

[PayPal_Martin]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Friday, August 3rd, from 4-5pm GMT.

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Chat works:

The chat opens at 4pm GMT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe.  

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

At 5pm GMT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

Martin.

[PayPal_Martin]

Hi everybody!

Today's Community Chat is now open and unlocked! 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This chat is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 

- Martin

[polarstr]

Hi, I have a personal account with PayPal. I started to change it to a business account but changed my mind mid way through. Now I am stuck in the business questions and can’t access my personal account. How can I delete this business thing and revert to my old personal account? I live in Ireland and the phone number listed on the contact help page doesn’t work. 

[PayPal_Martin]

Hi @polarstr.

Welcome to our Community!

If you have started the process to upgrade the account, you will need to contact our Customer Support to downgrade the account. You can send a request through the secure Message Centre found in your Help section. In regards, to our number in Ireland, the current valid number is 1800 948510. I have just checked this number and it is working fine. 

Thanks

Martin

[A2BChris]

I havnt used my paypal reader for a while. Today it says damage is detected contact paypal

[PayPal_Martin]

Hi @A2BChris,

Welcome to our Community!

In such cases, you will need to contact our PayPal Here team directly, so they can advise you if it is a warranty issue and how to return the device or if it can be resolved with some live troubleshooting. You will find contact details here UK Support , Australia Support or US Support.

Thanks

Martin

[PayPal_Martin]

Thank you to everyone for participating in this week's chat session!  

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, August 3rd at 4pm GMT, or next week on Wednesday, August 8th at 1pm PT. We'd love to meet you!

See you then!