PayPal Community Chat - August 17, 2018 - Closed

PayPal_Martin
Moderator
Moderator

Hey everybody!

 

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Friday, August 17th, from 4-5pm GMT.

 

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

 

How Community Chat works:

 

The chat opens at 4pm GMT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

 

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe. Smiley Happy 

 

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

 

At 5pm GMT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

 

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

 

Martin.

Login to Me Too
3 REPLIES 3

PayPal_Martin
Moderator
Moderator

Hi everybody!

 

Today's Community Chat is now open and unlocked! 

 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

 

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This chat is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 

 

Martin

Login to Me Too

Marylou256
New Community Member

Hello,

 

I have been having trouble transferring my money to my prepaid Paypal card. I called into Paypal yesterday and today and received a Tech ID:CSTS7176. They told me that the tech people are working on it and hope to resolve it soon. I have read that people have been having this issue for days now and are still not able to get their money. How long will this go on before the issue is resolved? I never had this problem before. I'm trying to be patient but the fact that this has not been resolved yet makes me worry. I need my money and can't wait for days to get it. I hope that you can help me with this.

 

Thank you,

Mary

Login to Me Too

PayPal_Martin
Moderator
Moderator

Hi @Marylou256,

 

Welcome to our Community Chat!

 

I am sorry to see you have been impacted by this technical issue.  Rest assured we take such issues very seriously. I am sure our technical team are working hard to resolve this issue. As you have already reported this to our Customer Support, your account details would have been registered as being impacted by this issue.  I would advise you to contact our Support again if you don't have this option in the next couple of days.

 

Thanks

 

Martin

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.