PayPal Community Chat - August 1, 2018 - Closed

[PayPal_AshleyM]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Wednesday, August 1st, from 1-2 pm PT (4-5 pm ET).

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Chat works:

The chat opens at 1 pm PT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe.  

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

At 2 pm PT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

- Ashley M

[PayPal_AshleyM]

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@CoolGamesNet wrote:

Ashley,
More to report for others to appreciate...

4:52 PM ET or 1:52 PM PT

Twitter PRIVATE MESSAGE

I understand your concern regarding the limited access on your PayPal account.
 I will escalate your concern to an account specialist who will review your account and assist you at the earliest in DM. I appreciate your patience. ^RGP

Even more KUDOS and praise for now...

(Still hate the "I'm not a robot" every time !

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Hey @CoolGamesNet,

That's great news! I'm glad to hear your issue is being addressed. Our Twitter team does not use any kind of bot, so I can guarantee you're speaking with a real, live person. 🙂 Looks like things should be moving along soon.

- Ashley M

[steener22]

Hello wjere can I buy a PayPal reloadable card? I have been to a Rite Aid and Dollar General

[PayPal_AshleyM]

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@steener22 wrote:
Hello wjere can I buy a PayPal reloadable card? I have been to a Rite Aid and Dollar General

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Hey @steener22,

Great question! Please check this link for information on PayPal Cash and a link to view where you can load funds. Hopefully this helps!

- Ashley M

[Runnybearlove]

I need help! I've been on hold on the phone now for 2 hours and 30 minutes!

[PayPal_AshleyM]

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@Runnybearlove wrote:
I need help! I've been on hold on the phone now for 2 hours and 30 minutes!

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Hey @Runnybearlove,

Oh no! Hold times can be difficult, and I'm sorry you're still waiting to speak to us. Although I'm unable to provide assistance regarding the wait, I can advise that you provide information regarding your issue here, or reach us through Facebook or Twitter so that we can assist. Thank you!

- Ashley M

[PayPal_AshleyM]

Thank you to everyone for participating in this week's chat session!  

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, August 3rd at 4pm GMT, or next week on Wednesday, August 8th at 1pm PT. We'd love to meet you!

See you then!