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PayPal Community Chat 2/28 - Closed

Moderator

Re: PayPal Community Chat 2/28 - Open


@Clark4 wrote:

Hi I did submit the necessary documents over ago, it says it will be processed for 2-3 business days it has been over a week and I have not received a single reply from anyone. I want to know what the real problem. Can you look at my account and let me know.


Hi @Clark4,

 

I'm sorry to hear about the delay in reply regarding your limitation. We're unable to provide account-specific assistance via the community forum, but customer support can review your account and assist you. You can reach customer support by Facebook, Twitter, or phone or email. A teammate can take a look at what status the limitation is in, give you any next steps, and/or make any necessary changes to get things moving if they've stalled out for some reason.

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal Community Chat 2/28 - Open

of course that was the first thing that I did, contact twitter, facebook via but they reply with automated response or copy paste links that do not offer solution, they asked me to go the resolution center and there was nothing there. all my emails are not being responded after two weeks? and the chat support does not support. why cant anyone tell me what to do and give me solution. this is my last resort. Please help

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Moderator

Re: PayPal Community Chat 2/28 - Open


@Clark4 wrote:

of course that was the first thing that I did, contact twitter, facebook via but they reply with automated response or copy paste links that do not offer solution, they asked me to go the resolution center and there was nothing there. all my emails are not being responded after two weeks? and the chat support does not support. why cant anyone tell me what to do and give me solution. this is my last resort. Please help


Hi @Clark4,

 

I understand your frustration, and in your position I would be frustrated, too. I regret that I cannot provide account-specific support here. If customer support is telling you that your information is queued for review, then it will be a matter of waiting while the information is reviewed. If there is any messaging in the Resolution Center indicating that any of the steps still require your action, that action will need to be taken in order to progress. If customer support gave you a link to use for response and that link does not work, please contact customer support to let them know that the link does not work and you need an alternative method to supply information. 

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal Community Chat 2/28 - Open

nope you dont understand who can help me? dont send copy paste i dont your sorry i need solution what your phone number here in the philippines the toll free doesnt work here i need the philippine phone no one can solve via chat or email

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Moderator

Re: PayPal Community Chat 2/28 - Open


@Clark4 wrote:

nope you dont understand who can help me? dont send copy paste i dont your sorry i need solution what your phone number here in the philippines the toll free doesnt work here i need the philippine phone no one can solve via chat or email


Hi @Clark4,

 

To contact PayPal by phone, please click Help & Contact and then Contact customer service, and then Call us. The available numbers for your region will be available once you log in or select to call as a guest. 

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal Community Chat 2/28 - Open

what is the phone number here of paypal in the philippines i cant call the toll free okay? its just hangs up what is the phone number here in the philippines?

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Member

Re: PayPal Community Chat 2/28 - Open

I currently have $183 on my account and 180 days ago it got limited and the other day I got the email saying I can withdraw my money but anytime I try to withdraw with any card or bank account it says there is an error. I would just like to get my money.

 

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Moderator

Re: PayPal Community Chat 2/28 - Open


@JaredScott wrote:

I currently have $183 on my account and 180 days ago it got limited and the other day I got the email saying I can withdraw my money but anytime I try to withdraw with any card or bank account it says there is an error. I would just like to get my money.

 


Hi @JaredScott,

 

I'm very sorry to hear that you're encountering an error when trying to withdraw your funds after the 180 days has elapsed. I regret that this is something that requires the intervention of a customer support teammate, in order to make sure that everything has been appropriately toggled to allow the withdrawal and troubleshoot to see if anything else is impeding it. You can reach customer support by Facebook, Twitter, or phone or email.

 

I hope this gets resolved swiftly for you!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal Community Chat 2/28 - Open

I have been tried for a couple days now to figure out the issue and I have been told many times to go to links that will help me and all the support tells me to ask some other form of support and I have been going in circles. I am confused as to why the customer support can't help me with the issue.

Moderator

Re: PayPal Community Chat 2/28 - Open


@JaredScott wrote:

I have been tried for a couple days now to figure out the issue and I have been told many times to go to links that will help me and all the support tells me to ask some other form of support and I have been going in circles. I am confused as to why the customer support can't help me with the issue.


Hi @JaredScott,

 

I'm so sorry to hear that! I regret that account-specific assistance cannot be given in the community chat. Since the help needed in this situation involves a review of your account and likely a change to your settings, it will be necessary to continue to communicate with customer support.

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.