I made a withdrawal on January 26th and still haven't received my money

abdellah231
Nouveau membre de la communauté

I made a withdrawal on January 26th and still haven't received my money

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1 RÉPONSE 1

PayPal_Audrey
Modérateur
Modérateur

Hi abdellah231.

 

I am sorry to hear about your situation and understand your concern about a transfer that you have not received.

 

If the withdrawal has still not appeared in your bank account and if it is still marked as "Completed" in your PayPal account, please contact us so we can start tracing your withdrawal.

We will get back to you as soon as we have the results.

 

To do this, go to our "Contact Customer Service" page. You will find at the bottom of the page, the options to contact us. These options will be available during the opening hours of our services, depending on your country.

 

You also have the possibility to contact us through social networks. We will be happy to assist you. To do this, find our official page for your country on Facebook. Make sure it includes the blue Verified badge and send us a message. On Twitter, DM us at @AskPayPal.

 

Thank you for your understanding.

 

Audrey

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