eBay seller says payment not received although my account show payment sent

DaveCox
Contributor
Contributor

Hi I paid for an eBay item by PayPal but seller says he's not received payment, despite also saying, eBay tells him item HAS been payed. What do I do? Please help , my PayPal account seems to show its been payed. Thanks D

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DaveCox

 

ASK YOUR SELLER TO DO THIS >>

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


Advice is voluntary.
Kudos / Solution appreciated.
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