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Hello PayPal Community,
I hope that you can help me here.
I recently got 3 emails from PayPal saying that my bank declined the electronic funds transfer. I have bought 4 things and I have recived all 4 and it looks like the one that I didn't get the email from is coming out now. But the other 3 (around £38) have been declined (but I have them). It says that it used my back up account (My bank account and card are the same account).
I am confused as to how I have the items and the money hasn't come out of my account.
I am really confused and after this I won't be using PayPal again!
Thanks to anyone who helps.
Jordan
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Hi there,
For most payments we pay on your behalf and we wait to be paid from your bank. So as soon as you commit to buy we send the funds onto the seller. When the funds fail to clear it just means PayPal are waiting to be paid.
My advice would be to visit your account 'History' as this will tell you how to resolve the issue.
Wayne
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Hi there,
For most payments we pay on your behalf and we wait to be paid from your bank. So as soon as you commit to buy we send the funds onto the seller. When the funds fail to clear it just means PayPal are waiting to be paid.
My advice would be to visit your account 'History' as this will tell you how to resolve the issue.
Wayne
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