Your account shows an amount owing to us
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I use Royal Mail click and drop to pay for shipping labels. The payment option they accept is PayPal Checkout, which you'd think would be fine.
Now sometimes, my PayPal balance goes below 0 (people asking for a return on eBay or reversals). Again, this is fine, as usually I get sales through PayPal most days which would clear the balance.
On some days however, I do not get any sales through PayPal (I am on Shopify too, so a lot of sales are through their payment).
My problem is, that when my PayPal balance is below 0, I cannot purchase customer labels using PayPal through click and drop!! I simply get a message saying "Your account shows an amount owing to us. An earlier patment you made using paypal wasnt successful, resulting in a balance owing to PayPal. Before you can complete todays purchase, youll need to log in to your paypal account and bring your balance above zero".
Now correct me if I am wrong, but why should my balance have to be above zero!? I am using a credit card to pay, not my paypal balance. I find this utterly ridiculous as it tells me to bring the balance above zero yet when I do try to do that funds take up to 5 working days to process!! I mean, i am seriously at a loss here. What a completely ridiculous thing. So now I can't pay for customer labels and I just have to wait until I get a sale where someone uses PayPal, and hope that sale is enough to clear the balance.
Any ideas what I can do?
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