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Withdraw on review

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soscat
New Community Member
Posted on

Hello!

 

We received $2000 from other NGO and we really need this money to help the cats - our cats are in great need for food and veterinary treatments.

 

We are NGO, you have all our documents and statements, but  withdraw is on the review? We really, really need this money!

 

Thank you!

 

 

 

 

1 REPLY 1

Withdraw on review

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PayPal_Sophie
Moderator

Hi soscat,

 

Thank you for posting on the Community Forum and sorry to hear about the delay in reviewing your case.

 

We do normally review any documents submitted to us for lifting your limits within a 30 day timeframe at the very maximum, although this may be longer if we require any additional details.

 

If you still have not received any updates from us, I would advise contacting Customer Support directly as soon as possible so we can take care of this for you. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

 

Thanks in advance

Sophie

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