Transfer Error

ET2
New Community Member

A friend sent me money via pay-pal June 15, it says completed, even gives me a transaction number. But the money isn't showing up in my balance. I call Pay-pal and they keep saying they are working on it.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ET2

 

Have you bought anything and paid for it via paypal since the payment should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will always take from those funds (as that is now the default funding source), rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie payment rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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