Recent withdrawal queries

[PayPal_david]

Hi everyone,

I'd like to apologise about the delay in giving an update on this. We have been investigating your queries and responses.

Nowadays, we aim to withdraw money to your bank within 2 hours of you initiating it from your PayPal account. This is much faster than before.

However, our system delays a small amount of withdrawals for security reasons. These will usually take 21 hours to complete, a very small amount can take 72 hours. These will show as being “under review” in your PayPal account.

You can find the small print in our UA in section 6.2.b.3.

P.S. While I hope this sheds some light on the situation, I understand your frustration and confusion. I’ll make sure to forward your feedback, too.  

Thanks,

David.

[stratfordlibran]

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@RoofyDoof wrote:

My transfer to my bank is now saying complete after being pending since Friday yet the money has still not arrived in my bank. Yesterday when calling paypal I was told it should only take 2 hrs to appear then I was told 21 now i'm being told 72. Which one is it? and why put it as complete if it's still under review?

---

To all the victims of Paypal,

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

[Superwoman11]

Hi David , iv been waiting for my payments to be released as I'm a new pp user & have waited the 21 days asked!! Now 21 days later I'm still waiting!! I thought this would be an easy option to make quick money & then I find out Because I'm 'new' I have to wait 21 days ggrrrrr!!! When will I get my £44 please?!?

[stratfordlibran]

---

@Superwoman11 wrote:
Hi David , iv been waiting for my payments to be released as I'm a new pp user & have waited the 21 days asked!! Now 21 days later I'm still waiting!! I thought this would be an easy option to make quick money & then I find out Because I'm 'new' I have to wait 21 days ggrrrrr!!! When will I get my £44 please?!?

---

To all the victims of Paypal,

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

[scotsbiker]

" I understand your frustration "Guys" !! What a load of absolute crap ! I have an ebay shop and have been using Paypal for years ( simply as there is no other option ) Paypals answer to the shambles today was simple " Disable the telephone No 0845 4011 050 !! " Like someone said before..they relied on that money going into they`re bank account..as I did when I transferred ( or attempted to ) funds this morning at 07.45. I have direct debits due out in the morning..so will Paypal cover any charges I incur ?? I think not. As for you pretending to be sympathetic David..it would be somewhat different if your salary didnt hit your bank account on Friday..and you were told it may take 72 hrs !!! This is a complete shambles and I will be taking legal action against Paypal.

[stratfordlibran]

---

@scotsbiker wrote:

" I understand your frustration "Guys" !! What a load of absolute crap ! I have an ebay shop and have been using Paypal for years ( simply as there is no other option ) Paypals answer to the shambles today was simple " Disable the telephone No 0845 4011 050 !! " Like someone said before..they relied on that money going into they`re bank account..as I did when I transferred ( or attempted to ) funds this morning at 07.45. I have direct debits due out in the morning..so will Paypal cover any charges I incur ?? I think not. As for you pretending to be sympathetic David..it would be somewhat different if your salary didnt hit your bank account on Friday..and you were told it may take 72 hrs !!! This is a complete shambles and I will be taking legal action against Paypal.

---

To all the victims of Paypal,

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

[Gigantor-23]

Hi David,

I am in the same situation. I was just wondering when I could see the money.

Kind regards,

Hugh

[purple_paula]

I've had the same 'pending' the amount withdrawn for security reasons twice now and getting more frustrated by this.  I use paypal for speed and convenience and this isn;t what I need right now when I'm so busy.

When is this idiotic phase going to stop and we can have access to OUR money when we need it?!

'

[PaulMoore]

Just had a very lengthy, detailed reply from a complaint I made to the CSSF (who regulate Paypal).

They've given me the CEO's email address  and asked me to contact him first.  We'll see what he has to say.

As frustrating as it is, it's not fair to **bleep** & curse at Paypal's mods; it's neither their fault nor can they do anything other than forward info on.

[RowBot]

---

@PaulMoore wrote:

As frustrating as it is, it's not fair to **bleep** & curse at Paypal's mods; it's neither their fault nor can they do anything other than forward info on.

---

I agree that this mess isn't the moderators fault if they would just respond sooner then they wouldn't end up getting abuse from people. This has been going on for weeks & they've completely ignored it all that time, other threads have had responses fro mthem. When they finally do put up a comment it's complete garbage & tells us nothing we don't already know.

It's obvious that Paypal are having issues with their withdrawals, what we'd all like to know is what's causing it & how long is it going to take to get it sorted out. Even if they respond with 'I don't know' it's better than just ignoring us.

[stratfordlibran]

---

@PaulMoore wrote:

Just had a very lengthy, detailed reply from a complaint I made to the CSSF (who regulate Paypal).

They've given me the CEO's email address  and asked me to contact him first.  We'll see what he has to say.

As frustrating as it is, it's not fair to **bleep** & curse at Paypal's mods; it's neither their fault nor can they do anything other than forward info on.

---

To all the victims of Paypal,

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.