Paypal says my bank account is disabled

eugenedavidgrey
Contributor
Contributor

Hello i'm trying to link my bank account to my PayPal but it comes up with this message:

"We're sorry. We're unable to link that bank account because it seems to be disabled. Please try another one."

When that bank account is my everyday access account that I use for everything.

 

Is there anyway that this can be changed because it's super frustrating.


Thank you!

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@eugenedavidgrey

 

All you can do is contact customer services and ask them to add it manually for you.


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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@eugenedavidgrey

 

Have you ever had a failed transfer from that bank account with paypal?

 

Have you ever had a failed transaction from that bank account with paypal?

 

Have you ever had a negative balance caused by that bank account with paypal?

 

Have you tried and failed to confirm the account more than 3 times with the code sent to your bank statement?


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eugenedavidgrey
Contributor
Contributor

Hello @kernowlass

 

I have had none of the things you've asked happen to me before.

 

I am hoping to use PayPal more but this is just so frustrating!

 

Is there anything that I can do?

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@eugenedavidgrey

 

All you can do is contact customer services and ask them to add it manually for you.


Advice is voluntary.
Kudos / Solution appreciated.
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apos
Contributor
Contributor

Hi i am having the same problem, when i try to add my bank account i get the same message. Did you find a solution to this problem?

Thank you in advance

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