Paypal not linking to savings account

JaimeH2018
Contributor
Contributor

I've tried to connect two different savings accounts from Navy Federal to my paypal account, on the mobile app it says the "instrument is broken" and on a desktop it says "please try again later."

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PayPal_Donna
Moderator
Moderator

Hello JaimeH2018,

 

Welcome to the PayPal community and what a great question to start with.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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