Payment re taken after cleared

Dawnie84
Contributor
Contributor
Hi there, so a payment failed through my bank last week. My PayPal was then in minus. I then got sales into my PayPal which covered the minus so had paid off the amount but PayPal has now taken the amount from my bank again today. Will that be returned to my PayPal or is this an error? Has anyone had the same? Thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dawnie84

 

When you have a failed transfer, paypal will normally 'try again' a few days later.

This time it worked but at the same time your neg balance was cleared by sales so when that bank transfer hits paypal it will be credited to your paypal account balance.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dawnie84

 

When you have a failed transfer, paypal will normally 'try again' a few days later.

This time it worked but at the same time your neg balance was cleared by sales so when that bank transfer hits paypal it will be credited to your paypal account balance.


Advice is voluntary.
Kudos / Solution appreciated.
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