Negative balance - trying to pay

PaulAldred
New Community Member

So my pay pal is showing as - £1.22 balance - when i try to pay this it takes me to a screen where i can selet to pay by card, bank deatils or cheque.

When i select to pay by my registered card details it then shows the amount as £0.00 in red? i enter the amount i owe in the bottom, press conitune and it says i cannot enter an amont greater that the nagative balance? 

Im just so confused because once screen says i owe then the next it shows as 0.00.

 

how can i resolve this?

thanks in advance

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@PaulAldred

 

Ways to clear a negative balance.

1. Transfer funds from your bank account via "add funds" if you choose the faster method it should be done quickly.

2. Get a mate or family member to send you a payment to your paypal via the friends / family option (as long as they don't fund it with a card there is no fee).

3. Via a card over the phone with paypal. Tel number =
02086100150


Advice is voluntary.
Kudos / Solution appreciated.
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