Negative Balance and money on hold
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so i sold a item and the buyer asked me to send a invoice. so i did and when i recieved the money i instantly withdrew it and put it in my bank account but i didn't relize it was still pending and now i have -$339.55 but underneath it it says $339.55 on hold and the money finished transfering to my account. I tried sending the money back but it keeps saying
"You cannot enter an amount that is greater than your current negative balance. Please edit the amount and try submitting this request again"
and now the buyer wants a refund but idk if i click on refund if it'll double my negative balance
please need help ASAP
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Hi reddx, and welcome to the PayPal community.
Great! Thank you for the update. If you need any more help going forward, you can contact us here, or you can also contact us via our Facebook Page or Twitter @askPayPal.
I hope this helps
-Donna
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