Negative Balance and money on hold

reddx
New Community Member

so i sold a item and the buyer asked me to send a invoice. so i did and when i recieved the money i instantly withdrew it and put it in my bank account but i didn't relize it was still pending and now i have -$339.55 but underneath it it says $339.55 on hold and the money finished transfering to my account. I tried sending the money back but it keeps saying

                "You cannot enter an amount that is greater than your current negative balance. Please edit the amount and try submitting this request again"

and now the buyer wants a refund but idk if i click on refund if it'll double my negative balance 

please need help ASAP

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3 REPLIES 3

reddx
New Community Member

nevermind i fixed it 🙂

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PayPal_Donna
Moderator
Moderator

Hi reddx, and welcome to the PayPal community.

Great! Thank you for the update. If you need any more help going forward, you can contact us here, or you can also contact us via our Facebook Page or Twitter @askPayPal.

I hope this helps

 

-Donna

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arranbola
New Community Member
how did u fix this btw, same things just happened to me 😞
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