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I have recieved a payment from someone who I sold an item to but i cant withdraw the funds. When i try it says the enter an bank account, so when I do it says that its already assigned to another account but I only have the one account. I have removed it and put it back on and it still says the same. Please help
Hi i cant seem to get my money, it says my account is assigned to another account, yet its the one i use to pay i dont understand why paypal wont put it in that bank account.
Apologies for the delay in replying but I thought it best to reply so others get to see the answer. Hopefully it may help them as well as yourselves
When a bank account gets removed from PayPal there are changes Customer Services need to make to the bank account before it can be added back onto our system. Even though the bank account hasn't changed for all of you, our system sees the bank account has been removed and will give you the error to say it's on another account.
My advice would be to contact Customer Services as they will be able to help get the bank account back onto your PayPal account.
I hope this information helps you