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I can't verify my account

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willjones1999
New Community Member
Posted on

Every time I attempt to add my Bnak account to withdraw my money I select the automated phone call and put in the code on my laptop screen. Then I click continue and it makes me do this process again, over and over when all i want to do is withdraw my money.

 

Please help, thank you

1 REPLY 1

I can't verify my account

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PayPal_Sophie
Moderator

Hi willjones1999,

 

Thanks for posting on the Community Forum and sorry to hear about the difficulty you're having with this.

 

It sounds like our security system could be triggering and causing this issue. If you're still having trouble adding your bank to withdraw, I would advise contacting Customer Support directly for assistance with this. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

 
Thanks for your understanding
Sophie

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