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How do I retrieve the Payment on Hold?

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How do I retrieve the Payment on Hold?

Hi

I have been paid some money into the PayPal account but it's been On Hold for a few weeks now.

When I click it for more details, there aren't any.

There's no information as to when I will receive this money in the PayPal account.

It's a transaction through eBay and the buyer has received the item and left me positive feedback on eBay but I'm still not able to access the funds.

How can I speed this process up?

Thank you for your time and help in advance.

Looking forward to hearing from you soon.

All the best

George

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1 ACCEPTED SOLUTION

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Moderator

Re: How do I retrieve the Payment on Hold?

Hi GeoTav ,

 

Welcome to the community forum and thanks for posting.

 

You will find more information on payment holds here https://www.paypal.com/gb/selfhelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987/1?channe... .The quickest way for your money to become available is to add a tracking number to the payment which shows that the item is delivered. If you used tracked delivery make sure that you are entering this on PayPal.

 

The maximum hold time for a payment is 21 days so you will have the money at that stage either waty.

 

Rachael

1 REPLY
Moderator

Re: How do I retrieve the Payment on Hold?

Hi GeoTav ,

 

Welcome to the community forum and thanks for posting.

 

You will find more information on payment holds here https://www.paypal.com/gb/selfhelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987/1?channe... .The quickest way for your money to become available is to add a tracking number to the payment which shows that the item is delivered. If you used tracked delivery make sure that you are entering this on PayPal.

 

The maximum hold time for a payment is 21 days so you will have the money at that stage either waty.

 

Rachael