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How do I add a card from a closed account to a new one?

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Cypher7850
Contributor
Posted on

I've been trying to link-up my PayPal to my card but it says it is being used on another account. The last account I had, I had to delete it to add my phone number.

Now I'm trying to add my Debit card to my new account, but I can't seem to do it.

Could somebody help me out?

I also used a different email for my new account.

4 REPLIES 4

How do I add a card from a closed account to a new one?

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kernowlass
Esteemed Advisor

@Cypher7850

 

Did you remove that card from your old account before you closed it?


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How do I add a card from a closed account to a new one?

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Cypher7850
Contributor

Oh god. I didn't even do that!

Is there a way for my old account to be re-opened to remove the details?

How do I add a card from a closed account to a new one?

Options
kernowlass
Esteemed Advisor

@Cypher7850

 

Yes but you have to contact customer services direct and they should be able to remove it for you >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



Advice is voluntary.
Kudos / Solution appreciated.

How do I add a card from a closed account to a new one?

Options
Cypher7850
Contributor

Is it possible to email them?

Or do I have to phone them?

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