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Emailing is pretty much a waste of time as you tend to get generic rubbish back again.
Your best bet is to phone them >>
Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
Advice is voluntary.
Kudos / Solution appreciated.
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Emailing is pretty much a waste of time as you tend to get generic rubbish back again.
Your best bet is to phone them >>
Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
Advice is voluntary.
Kudos / Solution appreciated.
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@Ray0408 wrote:
Cheers, will do when I have the time. Its gone on far too long for me to just accept it as 'one of those things'.
Hi
I have a few hints at speeding up the review process or avoiding it altogether.
It seems that paypal will definately trigger a review if one of the following is true.
EBAY
Your buyer has any negative feedback or is new.
You are new or have limited selling experience, or neg. feedback.
General
The value you are transacting is unusual for your account.
You have changed your Bank or card details.
Location of login: If you are using multiple devices to manage your paypal account or you don't have a fixed IP this can trigger a review. (Avoid this by managing your paypal from one device, pref. with a fixed IP)
This list may not be fully inclusive. So don't take this a law, I just find that generally I do not have issues with held payments if the above triggers are not met.
Hope this helps
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All those apply to RECEIVING paypal payments that are then held.
They have nothing to do with ''withdrawing'' the funds and getting a 72 hour review which is what the original poster is talking about.
Advice is voluntary.
Kudos / Solution appreciated.
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@kernowlass wrote:
All those apply to RECEIVING paypal payments that are then held.
They have nothing to do with ''withdrawing'' the funds and getting a 72 hour review which is what the original poster is talking about.
Yup, That is what I'm talking about.
i.e.
Withdraw £200 from paypal then put in pending for 72 hours before releasing to your bank. If the mention criteria above is triggered this is what will happen.
But really if anyone is having this issue repeatedly then a call to Paypal is the best idea. They will explain why this is happening on your account. If you are just given limited information, ask to speak to someone higher up.
Normally only takes about 10mins of your time.
There maybe a reason, that you can get lifted. But if you don't call then you will never really know why this is happening. Therefore you will keep getting these Security reviews.
This happened to me and it was simply that I transfered the money using the mobile app, when I normally use my PC.
The reasons stated in my original post are ALL reasons why withdrawals can be pushed through 72 Security review.
This is just from my own experience.
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