Europe Sarl

[BetteBabs]

I have been charged £130.96 by eBay through my PayPal account. It says Europe Sarl. I have never sold anything on eBay so don't have any charges. Tried to phone but just get silly answer machines. Help please

[kernowlass]

@BetteBabs

Have you listed anything?

You still get charged for some listings / upgrades.

To check go and click on ''account'' in your 'my ebay'.

[BetteBabs]

No I've not listed anything. I've alway bought from eBay but never anything else.

[kernowlass]

@BetteBabs

If you're contacting from the UK, you can get in touch with eBay at 0845 355 3229. Alternatively, you can get in touch with them through social media, either via Twitter (https://twitter.com/AskeBay) or Facebook (https://www.facebook.com/eBay.co.uk).

[BetteBabs]

Thanks for your help. I'll try that.

[BetteBabs]

Managed to get through on the number you gave me. After 30 mins on the phone and passed around, I think it's ok. Someone hacked into my account and bought items up to £7000. They are looking into it and will credit my PayPal account with the £135. I've changed all my passwords, so everything should be ok now. Thanks so much for your help with the phone number

[kernowlass]

@BetteBabs

Phew, that must have been scary, glad its all sorted   

[kernowlass]

@BetteBabs

Just did a google and found a live chat option. Scroll right to the bottom of the link.

http://ocsnext.ebay.co.uk/ocs/cusr?query=1464&ref=1