Begin a limitation review, cant access my account
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hi.
i have been with paypal over 8 years with same bank card and visa card.and never had any infractions , i have just had £85 refunded to me from a seller,which i can not send as a gift or spend,all i get is this message . Begin a limitation review.your account is now limited, we need proof of id,
i have send my pasport as requested but it is out of date, sent my driving licence which is expired as i am not working and dont have a car and can not afford to renew it, sent bank statements, esa letters, but still not good enougth, how can i get my £85 back
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Hi bcham.
PayPal will accept a birth certificate as proof of ID as long as it is accompanied by a government issued document such as a utility bill, credit card or bank account statement. The name and address on these documents need to match the name and address registered to your PayPal account.
-Donna
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