sent money to the wrong email address

solveigleonard
Contributor
Contributor

help - what do i do?

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

What does it say next to the transaction in your paypal account??

 

1. Completed.

2. Unclaimed.

3. Unclaimed with a cancel option.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

solveigleonard
Contributor
Contributor

It just says Unclaimed. No cancel option.

Login to Me Too

PayPal_Arda
Moderator
Moderator

Hi solveigleonard,

 

I understand this situation can be annoying, sorry to hear this.

 

If the payment sent to a wrong email address, it is best to contact us thought your PayPal account; alternatively form Twitter (@AskPayPal) or from our UK Facebook page. Don't worry, we will review all the help options for you.

 

Regardless, your payment will automatically be cancelled within 30 days of the payment date if it is not claimed.

 

Arda

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.