Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
OK
PayPal Navigation
Ask the Community Help the Community
PayPal Home
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask the Community Help the Community

old paypal account

Highlighted
johndoeuk
Contributor
Contributor
‎Mar-11-2018 03:16 PM
‎Mar-11-2018 03:16 PM

old paypal account

hi ive tried add card on my paypal account it says that my card is all ready on a paypal account but i closed my old account down yesterday still saying same thing 

0 Kudos
1 REPLY 1
Highlighted
PayPal_Siobhan2
Moderator
Moderator
‎Mar-21-2018 10:42 AM
‎Mar-21-2018 10:42 AM

Re: old paypal account


Hi johndoeuk,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If the financial information is not removed from the account before you close the account it essentially becomes locked. Please contact us on 0800 358 7911 and our Customer Support team will be able to assist with removing the card.

 

- Siobhan

0 Kudos

©1999-2020 PayPal, Inc. All rights reserved.