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not able to connect my account details

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adi94
New Community Member
Posted on

Hi, Whenever i try to add my bank account it is giving error like "Sorry, we’re unable to link that bank because it is disabled. Please try another bank". can someone tell me what is wrong.

1 REPLY 1

not able to connect my account details

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PayPal_Sophie
Moderator

Hi adi94,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

It sounds like your bank account might need to be manually re-enabled. We can definitely help with this, but you would need to contact Customer Support directly for assistance, as we cannot access your account details through the Community Forum.

 

You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.
 

Thanks for your understanding

Sophie

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