can't remove card

AdrianBa
Contributor
Contributor

Hi,

 

I'm trying to remove one of the bank accounts and the associated card, but i get an error saying that a transaction is till active.

 

Pleasee help!

 

Thank you,

Adrian

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Siobhan2
Moderator
Moderator

Hi AdrianBa,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPalUK/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

 

- Siobhan

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

PayPal_Siobhan2
Moderator
Moderator

Hi AdrianBa,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPalUK/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

 

- Siobhan

Login to Me Too

ClemW
Contributor
Contributor

I am having the same problem because of 'pending transactions'. There shouldn't be any 'pending transactions'. I can't close my account either for the same reason. Paypal seems a bit dodgy to me. Can't wait to get out of it.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.