Unable to update or remove phone number

theflowerschool
Contributor
Contributor

I'm trying to add a new bank account.  To do this you use a phone verification method.  However the phone number offered during this process (the online number) is old.  I have been unable to remove or edit this number which the verification is fixed to. I have added a mobile number which is marked as primary but the bank verification process does not offer this number as an option for verification.  Please can you advise! 🙂

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