Removing old bank account details!

Anonymous_User
Not applicable

Could someone tell me how i delete an old bank account and card from my account please?

 

Ive tried clicking on the button that says "Remove Bank Account/Card" but when i do it then says im unable to remove them as i have payments being taken using these accounts....(Slightly confusing as this bank account/card isnt even linked to my Paypal account  anymore and hasnt been for the past 8 months).

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1 REPLY 1

niceandsimple
New Community Member

Hello, the way you can do it is to

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".
In the UK its free from any landline phone.

Once you are through ( please keep saying agent regardlest of the options ) the adviser can remove the account.

 

They do insisted on doing and identity check via eqifax:

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