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Phone number outside the UK

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Seyi
New Community Member
Posted on
I had to go outside the UK to agric and each time I log on, PayPal does not recognise the laptops I use. I can't access my UK phone and can't update my oh on number. I can't find a simple way toll g in without receiving a text on my number that I don't Ha e. How can i change my time zone so I .can change my oh on number
1 REPLY 1

Phone number outside the UK

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PayPal_Sophie
Moderator

Hi Seyi,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

It sounds like our security system could be triggering because you're logging in from a new location. To help with this, I'd advise making sure you're accessing your account from a secure location, and avoiding using public wifi, if at all possible. If you continue to experience issues, please contact Customer Support directly so we can help.

 

Thanks for your understanding

Sophie

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