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PayPal Here "Additional Documents Required" but they have already been uploaded and verified.

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jessica777
Contributor
Posted on

I installed PayPal Here on my iPhone 6S a few weeks ago and set it up, then it requested "Additional Documents Required" and continues to do so, even though I uploaded the necessary ID and bank details documents to my PayPal account and they were verified a week ago.  I am still unable to use my PayPal Here app.  Please help.

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PayPal Here "Additional Documents Required" but they have already been uploaded and verified.

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jessica777
Contributor

Thank you Siobhan,

 

I have already received a response from PayPal Here support and the matter is resolved.

 

Kind regards

 

Jessica

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PayPal Here "Additional Documents Required" but they have already been uploaded and verified.

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PayPal_Siobhan2
Moderator

Hi jessica777,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Please contact our PayPal Here team directly on <removed> or <removed> or email us at <removed>

 

- Siobhan

Solved

PayPal Here "Additional Documents Required" but they have already been uploaded and verified.

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Go to solution
jessica777
Contributor

Thank you Siobhan,

 

I have already received a response from PayPal Here support and the matter is resolved.

 

Kind regards

 

Jessica

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