I cannot delete an unused email.

essoblue
New Community Member

Please can someone help! I have three email addreses on my account and i need to remove one (it is not the primary) but when I click on remove it doesn't delete it! All Paypal said when I emailed was to do what I had already done! 

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2 REPLIES 2

PayPal_david
Moderator
Moderator

Hi there Essoblue.


Welcome to the Community!

 

If you need an email address removed from your account, you should try reaching out to our customer service team directly and we can assist you with getting this resolved.

 

You can contact us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

David.

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PayPal_david
Moderator
Moderator

Hi there Essoblue.


Welcome to the Community!

 

If you need an email address removed from your account, you should try reaching out to our customer service team directly and we can assist you with getting this resolved.

 

You can contact us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

David.

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