How do I switch to personal profile

Mrsmurphy18
Contributor
Contributor

 I have recently switched to business account but want to change to personal can someone help x 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mrsmurphy18

 

You can downgrade a paypal account but its not an automatic process you can do yourself.

You have to phone customer services and they will downgrade it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".
In the UK its free from any landline phone.

OR have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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