Home Address showing on Statement

Danny110
Contributor
Contributor

Hi, new to PayPal.

 

I have just created a Statement in pdf format and downloaded it.  The top of the statment is Time Period, Company Name, Address.  For some reason the report is showin my Home Address, how can I get this to default to the Company address, both are listed in my profile

 

 

Statement for 01 April 2017 to 07 November 2017

COMPANY NAME  - correct

HOME Address  - incorrect.   This should be the Business Address 

 

 

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi Danny110,

 

Welcome to our Community!

 

I would suggest you check the Business Information section in your Profile and Settings under My Business Info. If the address is correct here and it still creating the wrong statement address please contact our Customer Support so they can complete some live troubleshooting. You can contact them on 0800 358 7911.

 

Thanks

 

Martin

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