Error: Information entered incorrect. Try again.

James_B
Contributor
Contributor

I have been trying to link my PayPal Advanced account with my Shopify Account and have run into a myriad of problems!  i am at the point of testing payments and I keep getting this error when trying to check out:

Some required information is missing or incorrect. Please correct the fields below and try again.

  •   Error: Information entered incorrect. Try again.

This is so frustrating because the entire paypal process has been very painful!

I am entering all my credit card information correctly, all my address information, everything, but still get this error.

 

Any ideas/support?

 

Thanks,

James

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2 REPLIES 2

PayPal_lucy
Moderator
Moderator

Hey there James_B,

 

Welcome to the community forum.

 

I think you may be best posting on our developers forum. You would be able to get more specific information there.

 

Click here and you can see if anyone is having a similar issue.

 

Let us know how you get on. 

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Drew_H
New Community Member

James - Did you figure this out, I'm having the same issue

 

Thanks

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