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Disabled bank account

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Shyeeda
Contributor
Posted on
Hello, PayPal has recently disabled my bank account and I'm not sure why, Is there any way I can link it back?
3 REPLIES 3

Disabled bank account

Options
kernowlass
Esteemed Advisor

@Shyeeda

 

You can try re-linking it but you may have to contact customer services if you have problems as they may have to re-set if for you.

 

They may or may not decide to do so dependent on why it was disabled.

 

Have you had a recent negative balance or failed transfer from your bank account?


Advice is voluntary.
Kudos / Solution appreciated.

Disabled bank account

Options
Shyeeda
Contributor
I haven't had a recent negative balance but my payment was rejected and I don't know why

Disabled bank account

Options
kernowlass
Esteemed Advisor

@Shyeeda

 

Only customer services can tell you for definate >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

 



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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