Confirming email

Jhedley1
New Community Member
I have tried to confirm my email now about 10 times and every time it hasn't worked. I have the link in my email but when I click on it and enter my password it says it is wrong. I know for a fact it isn't wrong as after that happened I changed my password 6 times and entered the new one in every time and it still says its wrong. I don't no what to do now as I cannot claim my money in till I confirm my email and I don't want to upset my customers. Any help!!??
Login to Me Too
1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi Jhedley1,

 

Welcome to the community forum.

 

I am sorry you are having such difficulty confirming your email address. If you get in touch with our customer service team we can get this sorted for you. 

 

You can contact us by click contact at the bottom of any PayPal page. We are also available on Facebook www.Facebook.com/PayPalUK and on Twitter @AskPayPal .

 

Rachael

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.