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Changes in my bank card details

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ClaudiaMar
New Community Member
Posted on

Hiya ,i have received a new card ,acc number is the same ,but long card number as changed ,try to update it ,but it says that the acc nr card already exists?! Can someone help ,all i want is to add my long card number which is now different ..many thanks Smiley Embarassed

4 REPLIES 4

Changes in my bank card details

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kernowlass
Esteemed Advisor

Have you tried "editing" the card and updating it rather than adding it as a new card??


Advice is voluntary.
Kudos / Solution appreciated.

Changes in my bank card details

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TimoPet1
New Community Member

Lost my old card need to change details Tell me how to edit it please

Changes in my bank card details

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TimoPet1
New Community Member

Changes in my bank card details

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PayPal_Sophie
Moderator

Hi TimoPet1,

 

Welcome to the Community Forum! All you need to do in this case is remove your lost card and add your new card to your account.

 

To remove your old card, just click on 'Profile' when logged in, then 'My Money', and 'Update' beside 'Debit and credit cards'. You'll have the option to remove the card in question. After the card is removed, simply click on 'Profile' again to find the option to add a card back.

 

Thanks,

Sophie

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