Can't change primary phone number
GoncharovB
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Posted on
Jan-19-2016
07:39 AM
I recently obtained a new phone number and would like to change my primary. I added a new phone number and verified it however to delete my old phone number I need to confirm by getting a pin by using the old phone number that I no longer have access too. This is very frustrating as I cannot change any of my info without this old, outdated phone number. Please Help
1 REPLY 1
PayPal_Rachael
PayPal Employee
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Feb-03-2016
07:38 AM
Hi GoncharovB,
Welcome to the community forum and thanks for posting.
I'm sorry that you have had difficulty updating your phone number. If you get in contact with our customer service team, we can make this change for you. You can call or email by click 'contact' at the bottom of the page. You can also reach us on social media through Facebook www.Facebook.com/PayPalUK or on Twitter @AskPayPal .
I hope this helps.
Rachael
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