A new debit card

jan2
Contributor
Contributor

Hello

 

I've received an email from you saying my current debit card is about to expire. This is true. I have entered my new card but do I have to go through the process of confirming and linking this card where paypal transfer a £1 etc.

 

Thanks

Jan

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kernowlass
Esteemed Advisor
Esteemed Advisor

This is a community forum and we are not paypal.

 

However to answer your query no you only have to update your card details so that you have a new expiry date.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

This is a community forum and we are not paypal.

 

However to answer your query no you only have to update your card details so that you have a new expiry date.


Advice is voluntary.
Kudos / Solution appreciated.
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jan2
Contributor
Contributor

Oh sorry !  Thanks anyway you have answered my query !

Jan

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stevetwotheo
New Community Member

To add to this. So you don't have to change your old debit card number? I am trying to withdraw funds but it will only let me select my old debit card number? Does it matter ?Cat Happy

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ErsThommo
New Community Member

Hi, I have this problem too.  As PayPal stord by old debit card nuber I edited it and its asking me to go through the whole verification thing again.  But... a few days ago it said it would do the few deposits of pennies into my bank and I had to check my statements and go onto PayPal to confirm the amounts.  But now its saying I pay £1 then enter the 4 digit code that appears on my statement then get my £1 back.  Im sooooo confused 😕

 

Also - under the profile, my oney section there is a section for 'bank account' and 'debit and credit card details'.  Am I being stupid but whats the difference?!!  I have the sae account showing in each section?  

 

Help please - imm rubbish at this!!!

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PayPal_Siobhán
Moderator
Moderator

Hi there ErsThommo, 

 

A bank account (8 digit account number) & a debit/credit card (15/16 digit number) are seen as 2 separate funding sources through PayPal.

 

The deposits you are referring to are sent to confirm your bank account and allow you to make direct debit payments. 

 

The £1.00 charge is part of the confirming of the card process.

 

These are 2 separate verification steps.

 

Hope this helps!

 

Siobhán 

 

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fionadee
New Community Member

Hi, I have a similar question...

 

My debit card has been cancelled after suspected fraudulent use. My new card will not arrive for 5 days. Will Paypal still be able to draw funds from my bank account? Or will I need to wait for my new card to arrive and enter the new card details?

 

I wanted to make an ebay purchase tomorrow.

 

Any help appreciated!

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