verify alternate address

[sandela25]

How do I verify an alternate address?

[PayPal_WarrenG]

sandela25,

Welcome to the PayPal Community Forums.  We appreciate your participation.

Confirming address can e done a variety of ways.   Please review the following information and choose which one will be best for you to complete.

There are 3 ways to confirm your address:

• Add a debit card or credit card to your PayPal account. This is the fastest method.
• Be approved for PayPal Smart Connect or the PayPal Extras MasterCard®.
• Request a confirmation code by mail. You can request a confirmation code after you have your PayPal account for 90 days.

We’re introducing a new and improved Profile to some customers. Until all customers are using the new Profile, there are 2 sets of instructions on how to do this. Please follow the instructions that match what you see on the site.

Here’s how to add a debit or credit card to your PayPal account:

1. Log in to your PayPal account.
2. Click "Profile" near the top of the page.
3. Click "Credit/Debit Cards" under "Financial Information."
4. Click "Add a Card."
5. Select the "Card Type" and enter the required information.
6. Click "Add Card."

Or

1. Log in to your PayPal account.
2. Click "Profile" near the top of the page.
3. Click "My money."
4. Click "Update" beside "Debit and credit cards."
5. Click "Add a Card."
6. Select the "Card Type" and enter the required information.
7. Click "Add Card."

Here’s how to apply for PayPal Smart Connect or the PayPal Extras MasterCard:

1. Log in to your PayPal account.
2. Click "Products and Services."
3. Click "PayPal Extras MasterCard" under "Ways to pay."
4. Click "Apply Now."
5. Complete the application.
6. Review the terms.
7. Click "Agree and Continue" to submit your application.

Here’s how to request a confirmation code by mail:

1. Log in to your PayPal account.
2. Click "Help" at the top of the page.
3. Enter "Confirm an address" in "Search."
4. Select "How do I confirm an address?"
5. Click "Alternate Address Confirmation."
6. Select the address you want the confirmation sent or "Add a New Address."
7. Follow the instructions.

After you receive your confirmation code, follow these steps to confirm your address:

1. Log in to your PayPal account.
2. Click "Confirm location" under "Notifications" on your Account Overview.
3. Enter your confirmation code and click "Submit."
4. Print the PayPal fax cover sheet.
5. Fax or mail the cover sheet with a valid photo ID and a document showing proof of your address. You can prove your address with documents such as a utility bill, a bank statement, or a check stub.

Fax information: 402-537-5734
Attention: Alternate Address Confirmation

Mailing address:

PayPal, Inc.
Attention: Alternate Address Confirmation
P.O. Box 45950
Omaha, NE 68145-0950

We will review your documents and email you if we can confirm your address.

I know that is a lot of information, but this will be the information you need.

PayPal_WarrenG

[Tycho]

The instructions for the third option (triggering a by-mail alternate address confirmation through the PayPal web site) currently do not work.

Following the link path under Seller Protection eventually leads to https://www.paypal.com/us/cgi-bin/?cmd=_account-aac&fli=true ("Alternate Address Confirmation (U.S. Accounts Only)")  .  Following the "Add a New Address" link on that page leads to an error page headed with "Sorry — your last action could not be completed."

[jeanchas]

This is our second home and we have had numerous ebay orders delivered here as well as our primary home.  Why wouldn't these deliveries confirm the address of our second home?

[streetsmart]

As usual with Paypal/eBay the instructions for changing something as simple as a confirmed address are needlessly complex and, as expected, don't work. What a total waste of my time. According to eBay sellers should not ship to an unconfirmed address BUT paypal will accept funds from an seller with an unconfirmed address. I've been using eBay since 1998 (yep, the beginning) and all I want to do is chance by confirmed address at my home in a new town - but no the endless loop instructions won't take me to the appropriate place to make the change. Maybe it's just me but the system looks as if it was developed by someone with a truly sadistic sense of humor. Guess that's why I do most of my business on Amazon.com ....