I'm not new to PayPal, but I am new to the board, and I'm sorry this is the topic for my first post.
WTF over? I thought it was a fluke, when I kept getting a message that I have reached my limit, and need to be verified by either giving out my bank account info, or signing up for a stupid credit card I don't need or want. If my limit is $10,000 and I've only spent $200 in the last month, any moron who graduated 3rd grade would know that $200 is nowhere effing near the $10,000 that is my supposed limit on my freaking AMEX that has $25,000 limit which I pay off to $0 balance every month by the way.
So I go to try and figure it out, maybe get some help, but unlike other business who offer customer service, Paypal would like it very much not to interact with it's customers, who without, Paypal would not exist. There is no easy way to get an answer, or to even get a hold of someone to ask the question. Terrific. So, like everyone else, you go to the Forums, maybe, there's an answer there. NOPE. Just a lot of angry customers getting the finger from Paypal.
Someone must read these boards, because though unhelpful, I saw some answers from Paypal (moderators?) While I am sure that these poor people are just doing their jobs and having to fend off the angry mob (me being one of them) they cannot fix this, or give any satisfying answer, other than to toe the company line - " Sorry, that's Paypal's policy." "The verification process is to protect YOU."
Well, by the messages on the first 2 pages alone, NO ONE WANTS OR NEED YOUR PROTECTION. These are grown **bleep** people, who have been doing business for quite a long time and keeping your company afloat, without much hand holding from you. If they want your help they will ask for it. In the meantime, if we choose to run around with scissors in in our hands, that would be our perogative. If you're really concerned for our protection, maybe you can escort people when they're walking to their cars in the dark parking lot, help mothers with unweildy strollers cross the street, open a door for some of our elderly, pick up litter on the street, teach someone to read... you know things that ACTUALLY HELP someone.
Offering to kindly help us by asking for some very private information, or giving out a credit card no one wants is not really helping. But if the goal is to **bleep** off as many loyal customers as possible, to lose as many PAYING customers as possible, then by jove I think you've done it! (insert applause here) Great job!
When the big decision maker at Paypal, whoever they are figure out that - "OOPS! All our paying customers are gone. No more year end bonus. There goes my mansion in Aspen... poof!" Whenever they decide to take their heads out of their collective **bleep**, and figure out people don't like being **bleep**ed without even being taken to dinner first. Someone else will have figured out how to provide the service you somehow can't. By then let's hope it's not too little too late.
SOMEHOW, AS DIFFICULT AS IT WILL BE IN THE SHORT TERM, PEOPLE WILL REALIZE THEY HAVE, AND WILL AGAIN GET ON WITH THEIR LIVES WITHOUT THE EXCELLENT SERVICE PAYPAL PROVIDES.
I'm sorry for all the little people who will lose their jobs when Paypal goes under, but THANKS VERY MUCH for making our decision to leave and take our revenue making, money making business and with us, so much easier.
