change payment method so instant transfer from account comes up.

[jima]

Hello;

When i try to pay for an item from ebay.I don't get the option to make instant transfer from bank.This is my preferred payment method.Please help.

                                                                           thank you jim

[PayPal_Andy · Accepted solution]

jima- Sorry to hear that you're having problems making your payments.  There's a couple of different reasons this may be happening.  If your primary credit card is set to expire in the next month, the instant transfer method is not available. This is because if the payment from your bank fails, by the time we get around to charging your credit card it may be expired already.  So we eliminate it as a funding option until the card gets updated.

Otherwise it could be our security model stopping it for some reason.  Honestly your best bet would be to just give us a call so we can review your account and see exactly what is happening.

Andy

[jima]

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@PayPal_Andy wrote:

jima- Sorry to hear that you're having problems making your payments.  There's a couple of different reasons this may be happening.  If your primary credit card is set to expire in the next month, the instant transfer method is not available. This is because if the payment from your bank fails, by the time we get around to charging your credit card it may be expired already.  So we eliminate it as a funding option until the card gets updated.

Otherwise it could be our security model stopping it for some reason.  Honestly your best bet would be to just give us a call so we can review your account and see exactly what is happening.

Andy

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Thank you.I'll check out my backup source.