automated service error

mxwxringg
Contributor
Contributor

i am getting seriously angry and fustrated at this serviceSmiley Sad im trying to recover an old account and it says error cannot verify your account using our automated service i am very fed up 

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi mxwxringg,

Thanks for posting.

I'm sorry that you have been finding this difficult. The best option is to call us. Our teams can be reached by clicking on ‘help & contact’ at the bottom of any PayPal page. You will be asked for a phone number on the line but just wait or mention the word password to be put through to the right team.

On the phone we can verify you and help you to get back into the account.

Rachael

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