cancel
Showing results for 
Search instead for 
Did you mean: 

There is a problem with your account.

New Community Member

There is a problem with your account.

Hi! my account is 100% verified like email, contact number and card number but still i see error saying 

 

There’s a problem with your account. Make sure to resolve it so you have full access to your account again.

 

due to this i am unable to withdraw money. What should i go i contacted paypal via email theyy are sending auto saved email which do not contains answer of my question.

4 REPLIES 4
Esteemed Advisor

Re: There is a problem with your account.

@waleedikhlaq

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".




Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.
Highlighted
Contributor

Re: There is a problem with your account.

Hi, I also received such a message. How can I call from Moldova? And I do not know much English.

Moderator

Re: There is a problem with your account.

Hi @AndreiBazilenco,

 

Thank you for your post and welcome to the community! 

 

If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and then clicking 'Call customer support'. To send us a message, please click on 'Help & Contact' at the bottom of the PayPal homepage and then 'Message Centre' in the tab at the top of the page.

 

I hope this helps! 

Martina 

Contributor

Re: There is a problem with your account.

Hi guys, did anyone solve the issue?