There is a problem with your account.

waleedikhlaq
New Community Member

Hi! my account is 100% verified like email, contact number and card number but still i see error saying 

 

There’s a problem with your account. Make sure to resolve it so you have full access to your account again.

 

due to this i am unable to withdraw money. What should i go i contacted paypal via email theyy are sending auto saved email which do not contains answer of my question.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@waleedikhlaq

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".




Advice is voluntary.
Kudos / Solution appreciated.
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AndreiBazilenco
Contributor
Contributor

Hi, I also received such a message. How can I call from Moldova? And I do not know much English.

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PayPal_Martina
Administrator
Administrator

Hi @AndreiBazilenco,

 

Thank you for your post and welcome to the community! 

 

If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and then clicking 'Call customer support'. To send us a message, please click on 'Help & Contact' at the bottom of the PayPal homepage and then 'Message Centre' in the tab at the top of the page.

 

I hope this helps! 

Martina 

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Koue
Contributor
Contributor
Hi guys, did anyone solve the issue?
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