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SMS 6 digit security login problems

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bstock
Contributor
Posted on

Hi,

 

My wife is unable to access her account via the SMS system because she is not receiving the security text when she requests it.

The following day the text turns up, then the day after she received another one, then two days after that yet another. (all different digits by the way)

We have checked her account and changed her (strong) password as a precaution, hope this stops the recurring sms's but still none received at time of request.

 

Anyone any solution or similar problem?

1 REPLY 1

SMS 6 digit security login problems

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bstock
Contributor

Password changed yesterday, today another two login security SMS arrived on mobile within 5 minutes quoting different six digit security numbers.

Totally mystified, can anyone offer any advise/solution?

 

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