Possible Fraud but no way of sorting - Help!!!
MWiggs
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Posted on
Mar-05-2018
02:25 PM
I seem to have two PayPal accounts. One email log/acc in was opened in 2006 but I am trying to log into this account to delete it. However PayPal are asking for my bank details when it was opened?? I am very worried because even my memorable information isn't working to reset password?? This is making me worried that I didn't open the account? Worrying because I have no way of re setting this account? Unless I find some details of a bank acc I had (apparently) 12 yrs ago?? Sadly an eBay transaction has paid into this PayPal acc and I have no way of checking or accessing it.. So so frustrating after calling PayPal and EBay several times this week 😞
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PayPal_Siobhan2
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Mar-13-2018
08:32 AM
Hi MWiggs,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.
- Siobhan
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