Paypal issue when using windows phone app

xranx
New Community Member

I keep getting a message reading "we're sorry. Paypal no longer supports payments for your mobile device. You can go to the eBay website on your computer to pay." when I try to make a payment through the eBay app on my nokia lumia 920 windows phone. I recently upgraded from an iphone 4 which worked with paypal fine. Any payments through paypal but not the eBay app are however working. Any help please?

Login to Me Too
3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Have you contacted eBay Support?

Login to Me Too

Hightower718
New Community Member
I'm having the same issue on my GS3. It worked last month and just stopped. I have updated my PayPal information and my eBay info. I've also called both PayPal and eBay with no help. Fix this now.
Login to Me Too

KevE
Contributor
Contributor
I had the same problem. Looking at PayPal knowledge base I opened a new internet page, used address m.ebay.com and everything worked OK.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.