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Paypal has hijacked my money for no reason, but promise to handle complaint in 4-8 weeks?!

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Paypal has hijacked my money for no reason, but promise to handle complaint in 4-8 weeks?!

Hello,

 

I have had a limited access to my account for two months and Paypal claims that there is some account information missing. I have given all details (passport, exaple invoices etc.) several months ago but they still claim someting is missing.

 

The most Strange part is that I cannot give any more information at Resolution center, even if I would like to. All the information is already marked as accepted there. This is how they inform that my account access is limited and more information is needed:

 

 

more info needed.jpg

 

But when I try to solve issue and give the missing information (?) I get this page saying that all information is already there:

 

resolution center.jpg

 

I cannot give any more information, but account still stays at Limited status!!! I Cannot withdraw or send any money from my account.

 

Is this happening to others?

 

I had to make a formal compalaint about the issue to Paypal and got return information that complaint will be handeled in 4-8 weeks. It seems that until that I have no access to withdraw money from my account! I still can put more money there...

 

Is My money is hijacked by Paypal, or what is going on here?